PAYMENTSfn 2019 Panel Discussion
At PAYMENTSfn 2019, I joined fellow payments professionals to discuss how payment infrastructure contributes to and enables the sharing economy.
Key Discussion Points
Platform Economics - How two-sided marketplaces like delivery platforms, ride-sharing, and accommodation services depend on seamless payment flows between multiple parties.
Trust Through Payments - The role of payment systems in building trust between strangers in sharing economy transactions. Escrow-like mechanisms, instant payouts, and dispute resolution as enablers of peer-to-peer commerce.
Cross-Border Complexity - Managing payments when platforms operate across multiple countries with different currencies, regulations, and consumer preferences.
Instant Gratification - How the expectation of real-time everything (booking, payment, service, payout) challenges traditional payment settlement timelines.
Fraud in Marketplaces - Unique fraud vectors in sharing economy platforms where both sides of a transaction could be bad actors, and how payment data helps identify suspicious patterns.
The sharing economy has fundamentally changed how people think about ownership, work, and transactions—and payments infrastructure is at the heart of making it all possible.