Scaling Online Payments at PedidosYa
In this case study video for Spreedly, I explain how PedidosYa tackled the challenge of scaling online payments across Latin America’s diverse and fragmented payment landscape.
The Challenge
PedidosYa operates across multiple countries, each with its own:
- Payment providers and processors
- Preferred payment methods (cards, local wallets, bank transfers)
- Regulatory requirements
- Consumer payment behaviors
Building and maintaining individual integrations for each market wasn’t sustainable as we scaled.
The Solution
By partnering with Spreedly, we were able to:
- Consolidate integrations through a single API layer
- Add new payment methods quickly as we entered new markets
- Maintain flexibility to route transactions to optimal providers
- Reduce engineering overhead and focus on core product development
The Impact
This approach allowed PedidosYa to scale from a regional player to the leading delivery platform across Latin America, processing millions of transactions while maintaining high acceptance rates and a smooth customer experience.